Privacy Policy

Effective Date: October 2025

1. Who We Are

Northlight Mental Health (“we,” “our,” or “us”) provides professional mental health therapy services to clients located in the state of Minnesota. We offer secure telehealth sessions and maintain this website for educational and contact purposes: www.northlightmentalhealth.com.

2. Information We Collect

We may collect personal information in the following ways:

• Contact forms: Name, email, phone number, and any details you choose to share when reaching out for services.

• Scheduling or portal systems: Information required to create a client account or schedule sessions (handled through HIPAA-compliant systems).

• Website analytics: Non-identifiable information (IP address, device type, pages visited) via cookies or analytics tools such as Google Analytics.

• Email communications: If you contact us directly, we may retain your message to respond and provide service.

We do not sell, trade, or rent your personal information.

3. How We Use Your Information

We use your information to:

• Respond to your inquiries or appointment requests

• Provide therapy services (if you become a client)

• Manage billing and insurance processing

• Improve our website and services

• Comply with legal, ethical, and regulatory obligations

4. How We Protect Your Information

Client information is stored and transmitted through HIPAA-compliant platforms. We follow administrative, physical, and technical safeguards to protect your data against unauthorized access, disclosure, or misuse

5. Sharing of Information

We may share information only when:

• Required by law (e.g., court order, mandated reporting)

• Necessary for business operations (e.g., billing, IT support) with HIPAA-compliant partners

• You provide written authorization

We never sell or share your information for marketing purposes.

6. Cookies and Analytics

Our website may use cookies and analytics to understand site traffic and improve performance. This data is aggregated and not personally identifiable. You can disable cookies in your browser settings.

7. Your Rights

You have the right to:

• Access or request a copy of your health information

• Request corrections to inaccurate information

• Withdraw consent for certain uses (where applicable)

If you are a current or past client, these rights are protected under HIPAA and Minnesota state law.

8. External Links

Our website may include links to external sites (e.g., Psychology Today, insurance portals). We are not responsible for the privacy practices of other websites.

9. Updates to This Policy

We may update this policy periodically. The updated version will be posted here with a new “Effective Date.”

10. Contact Us

For privacy or data questions, contact:

Northlight Mental Health

Email: admin@northlightmentalhealth.com

Phone: 651-237-3102

Based in Minnesota, USA